Privacy Policy - LeapLayer

Last updated: 9th July 2026

LeapLayer ("we," "us," "our") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights regarding that data, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are
LeapLayer is a web design and automation agency based in the UK. For any questions about this policy or your data, contact us at [your email].

2. What data we collect
We may collect:

Contact details (name, email, phone number)

Billing and payment information (processed securely via our payment provider, we do not store full card details ourselves)

Business information you provide to us (e.g. business name, service details, marketing preferences)

Communications you send us (emails, form submissions, call notes)

Technical data (IP address, browser type, device info) when you visit our website, via cookies or similar technologies

3. How we use your data
We use your data to:

Provide and manage your subscription and services

Process payments and billing

Send service-related communications (appointment confirmations, account updates, support)

Send marketing communications, but only where you've opted in

Improve our services and website

Comply with legal and accounting obligations

4. Legal basis for processing
We process your data under one or more of the following bases: performance of a contract (delivering the service you've signed up for), consent (e.g. marketing texts/emails, only where you've opted in), and legitimate interests (e.g. improving our service, preventing fraud).

5. SMS and text messages
If you've opted in to receive text messages from us, message frequency may vary and standard message/data rates may apply. You can opt out at any time by replying STOP, or request help by replying HELP. We do not share your phone number with third parties for their own marketing purposes.

6. Sharing your data
We may share your data with trusted third-party providers who help us deliver our service (e.g. payment processors, hosting/CRM platforms like GoHighLevel, email/SMS providers). We do not sell your personal data. We may disclose data where required by law.

7. Data retention
We retain your data for as long as necessary to provide our services and meet legal, accounting, or reporting obligations. If you cancel your subscription, we'll retain your data for [X months/years] afterward for record-keeping, then delete or anonymise it.

8. Your rights
Under UK GDPR, you have the right to: access the data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict certain processing, withdraw consent at any time (e.g. opt out of marketing), and request a copy of your data in a portable format.
To exercise any of these rights, contact us at [your email]. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data hasn't been handled properly.

9. Cookies
Our website may use cookies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser.

10. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top will reflect any changes. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact us
If you have any questions about this policy or how we handle your data, contact us at:
LeapLayer
[email protected]
07572 385539